Recent Posts

What's an ERP?

4/20/2021 (Permalink)

here to help photo with equipment and team members Call us at 215.368.4110 to start your ERP today!

Are you familiar with the SERVPRO Emergency READY Profile (ERP)? This tool can make one very important part of your facility management responsibilities easier.

Every facility manager knows they should have a detailed disaster plan, but coming up with one from scratch can be a time-consuming task. It’s tempting to put this job to the side and deal with the many metaphorical fires you have to deal with every day than prepare for a real, but hypothetical fire in the future.

That’s what’s great about the ERP. One of SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown representatives can come to you and walk you through creating a reference document that details the important building and contact information for your property. 

The ERP can be used as a standalone document or as a supplement to any existing preparedness plan. Thinking through what to do and who to call in advance is the key to timely mitigation, which minimizes the effects of any weather-related disaster, water, or fire damage to your business.

No matter where you live, it is important to be informed and prepared for any disaster that may occur. Though Mother Nature's is often unpredictable, the ERP is one thing we can do to help you take control before disaster strikes.

Contact SERVPRO of Lansdale, Warminster, Blue Bell and Abington Jenkintown  to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, In any emergency, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO will be ready to help make your property damage "Like it never even happened."

3 Reasons a Property Owner Can Be Sued Over Mold Damage

4/20/2021 (Permalink)

Lawsuit A lawsuit can also stem from knowledge of existing damage

Every property owner is aware that too many insurance claims, like mold insurance claims, can lead to higher premiums, but many do not consider the risks of potential lawsuits. As an owner and a landlord, you have a responsibility to maintain a habitable and functional environment for tenants. If you fail in this responsibility, you may find yourself amid litigation. There are three main reasons tenants may sue a landlord.

1. Avoidance of notification
Before most tenants invest in attorneys to file a mold claim, they will probably try settling matters with their landlord outside of court. Ensure that you take notifications of mold damage seriously and that you respond quickly to tenant complaints. Avoiding a complaint of mold damage is grounds for a lawsuit and may result in fines beyond the restitution to tenants.

2. Knowledge of existing damage
A lawsuit can also stem from knowledge of existing damage. For example, if you know of a plumbing issue and fail to repair it, resulting in mold growth, tenants can file mold insurance claims seeking restitution for any subsequent damages.

3. Use of inadequate materials
Keep in mind that the repair of the property should restore the facility to predisaster conditions. The use of less expensive or inadequate materials can result in litigation. For proper cleanup, contact a mold remediation company in Bucks County Area, with a license and appropriate certifications. Professional remediation specialists understand not only the removal process but the legal and insurance liabilities, ensuring you receive the most protection against possible lawsuits.
While every property owner is right to acknowledge the potential damage of mold insurance claims and lawsuits, the best prevention is through action. Do not hesitate to perform inspections and correct issues when tenants notify you. Also, perform regular checks of the property so that you may catch issues before clients. When a problem is located, hire the appropriate professionals to manage and remediate the issue.

A Timeline of SERVPRO's Emergency Response

4/7/2021 (Permalink)

fleet with faster to any size disaster Call us at 215.368.4110!

Below is a timeline of what kind of response time you can expect when you call SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown. We know time is of the essence when a disaster strikes your commercial business.

One Hour: Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service.

Four Hours: A SERVPRO Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting:  A SERVPRO Professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours:  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

Cleaning & Restoration: A SERVPRO Professional will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.

SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown is here to help 24 hours a day, 7 days a week. No matter the disaster, you can rest assured, we are prepared! That is why we pride ourselves on being “Faster to any size disaster.”

Call us today for more information! 215.368.4110

Clean Out Those Gutters!

4/7/2021 (Permalink)

overflowing gutters Remember to regularly clean out and inspect your gutters to avoid water damage to the structure and roof of your house.

Think back to the last time it stormed…was water pouring off the edges of your house in bucket loads? If so, it is likely your gutters are clogged with debris.

Summer rains can bring high damaging winds that can dislodge branches from trees which may look to find a new home...on top of yours! Helicopters fall from maple trees, leaves, and tiny critters may all find a new home in your gutters.

It is important for you to regularly clean out and inspect your gutters to avoid water damage to the structure and roof of your house. It is simple enough - all you will need is a ladder, gloves, protective goggles, water hose and a scoop or small shovel.

Cleaning your gutters can be performed in 3 easy steps:

  1. Climb the ladder and start scooping! Start from the end closest to the drain outlet and remove any debris with your scoop, working away from the drain outlet. For faster cleanup in the end, toss the debris into a bucket on the ground.
  2. With your water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. To avoid getting sprayed with hose water and debris, a hose with a pressure gauge for high and low power might be better, but any hose will work fine.
  3. Check your drainpipes for any blockages. Hopefully, any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where storms force material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet.

If you need help with storm or water damage, do not hesitate to call SERVPRO of Lansdale, Warminster, Blue Bell and Abington Jenkintown at 215.368.4110.

Deodorization Techniques

4/5/2021 (Permalink)

ozone machine The picture above is one of our ozone machines. This machine can help make that odor "Like it never even happened."

People often use masking agents such as air fresheners and candles in an attempt to eliminate a smell. While these methods may do a decent job of masking the odor they are temporary solutions. The offensive odors noses pick up is a result of volatile molecules. These molecules are in compounds or chemicals that evaporate very quickly. As a result, they stream through the air and end up in the nose.

There’s a science to removing smells. Humans have a highly sensitive olfactory and the human nose contains millions of sensory neurons. Malodors send subliminal messages about a space that silently screams, this place is unclean!

Some of the top offensive odors include:

  • Cooking odors
  • Mold and/or mildew odors
  • Pet urine or feces
  • Tobacco smoke
  • Fire and smoke damage odors

Your local SERVPRO® offers cleaning options that do more than just make your home temporarily smell good. Our professional and certified technicians use state of the art HEPA filters, air scrubbers, and deodorization techniques that will ensure a long lasting deep clean long after the crew leaves the premises. High volume trafficked areas are notorious for lingering smells. Commercial areas such as:

  • Restaurants
  • Apartment communities
  • Retirement homes
  • Community centers

Can be cleaned by our certified technicians to restore your property with a pleasant aroma. We also offer deodorization treatments to residential customers and this can be combined with a carpet and or duct cleaning for a new home smell.

Top 3 Deodorization Treatment Techniques

Absorbents. This type of treatment is good for confined spaces, air ducts, and filters.

Neutralization. An equalizing chemical neutralizes stinky odors

Biocides. Another type of chemical process but this one kills or greatly reduces growth of microorganisms.

Ozone machines are another way to clean the air. They work by attacking ozone molecules and pollutants at their source to oxidize the air.

SERVPRO® of Lansdale, Warminster, Blue Bell, and Abington Jenkintown has the training, experience, and equipment to make it “Like it never even happened.” And to make your house feel like a home again.

As a Renter, Does My Insurance Cover Fire Loss?

4/5/2021 (Permalink)

Fire damage in kitchen Fire Damage in a local Lansdale Home

Insurance can be confusing. As a renter of your residence, it can be even more complicated to understand exactly what renters insurance does or doesn’t cover. After all, you don’t own the building, but you certainly have an investment in your own belongings. If your home sustains a fire disaster what does this insurance coverage typically include?

1. Personal Property

This coverage includes fire damage caused by the negligence of you or someone else (criminal acts are excluded). While your policy doesn’t cover the structure in which you live or any property owned by your landlord (walls, light fixtures, flooring, appliances — your landlord’s policy covers these), it does include the loss of your personal property (except for your vehicle). Fortunately, it usually covers the replacement cost instead of the actual cash value. So, you’ll receive payment on what it costs to replace the item versus the depreciated value. Subsequent damage such as smoke and/or soot is also covered.

2. Loss of Use

Oftentimes a fire causes such extensive loss that the home is unlivable. Your insurance will reimburse you for living expenses (e.g., hotel stays) during the fire restoration process.

3. Liability

A fire caused by your negligence could cause injury to someone else (i. e., a neighbor or visitor) or cause their property to sustain damage. Your renters insurance will step in to cover these losses.

4. Medical Expenses

If someone sustains a small bodily injury as a result of your fire, “medical payments to others” will pay for their medical bills. This is no-fault coverage, which means that it doesn't require determination of fault, unlike liability coverage, allowing for faster reimbursement.
If you're renting your residence in the Philadelphia area, renters insurance isn't required but could be worth the extra expense for the added assurance. Fire damage cleanup experts will return your home to its preloss condition in the event of a fire.

The 4 P’s of Why SERVPRO!

4/5/2021 (Permalink)

here to help photo with equipment and team members Call us at 215.368.4110! We are "always here to help!"

You may have seen the lime green SERVPRO vehicles driving around town or perhaps seen our commercials – the powerful brand image of lime green against orange in the logo is unforgettable.  Most people know that SERVPRO is synonymous with fire, water, mold, biohazard clean up and restoration.  The question still looms, why should you trust SERVPRO above all others with your home when a catastrophe strikes?    The answer to that question is the 4 P’s, or Pillars of SERVPRO: Personnel, Process, Products, and Price.

  • Personnel: Great organizations are made up of great people. The greatness of SERVPRO is the people behind the brand.  Caring, committed, professionals that take pride in their work are the foundation of the SERVPRO franchise system.  SERVPRO professionals understand the importance of their work as they assist you in a difficult and stressful time in your life.
  • Process: SERVPRO, as a franchise system, has built numerous processes to assure excellence in all areas of operations.  With detailed training and structure and the newest technology, SERVPRO has the right processes to work on the smallest to largest jobs and provide exemplary service. 
  • Products: SERVPRO has an in-house product development team that provides superior products that are designed to truly wow and awe.  These products in the hands of a well-trained SERVPRO professional can take water or fire damaged items and in many cases makes them like they were never even damaged. 
  • Price: SERVPRO can assure fair pricing because the pricing used in insurance claims is set by the insurance company.  Your insurance company has set the price that SERVPRO will use as they estimate your claim.  This assures you that you will not be overbilled. 

3 Helpful Tips for Roof Repair

4/1/2021 (Permalink)

board up Call SERVPRO at 215.368.4110 for emergency fire and board up services!

If your business has suffered roof damage as a result of a fire, you may find yourself looking for tips on how to go about a fire cleanup. Here are three things you may want to know.

  1. Protect the Damaged Area

It is important to protect any damaged areas to your company property until repairs can be made. You may want to consider boarding over the damage or taking advantage of tarp services offered by your local fire restoration company. Doing so can help prevent inclement weather from making any damage worse, as well as prevent wild animals from getting into the property.

  1. Contact a Professional

It's often recommended that a fire cleanup be conducted by a professional restoration service. This is largely due to the fact that a fire can cause a number of types of damage, and that these professionals have the tools and knowledge to look for and repair any related damages along with the original problem. A restoration service may also be able to communicate with your insurance company in order to provide them with information they may need to process your claim.

  1. Understand Possible Related Damage

In many cases the initial damage caused by fire can lead to additional problems, and it's important to understand this when dealing with a fire restoration. After a fire you may be looking at water damage and flooding, as well as roof repair, smoke damage, and potential mold problems. Understanding that these issues can be related to a fire can help you take the appropriate safety and clean up steps.

When conducting a fire cleanup at your place of business it's important to remember these three things. Protect any damage areas against further damage until repairs can be made. Contact a local fire restoration company in order to have repairs completed as quickly as possible. Understand any damages related to fire such as water damage or flooding,  so that proper clean-up procedures can be taken.

Your dryer can cause a home fire.

4/1/2021 (Permalink)

dryer vent  We can handle a small or large fire! Call us at 215.368.4110! We'd love to help!

As a homeowner in the Philadelphia/Bucks County Area, you're probably very diligent about fire safety. You may have a fire extinguisher and smoke detectors on every floor, but have you checked your dryer vent lately? Many homes are damaged each year as the result of a lint fire. If the vent isn't cleaned out regularly, a dryer fire can result. 

  1. Clothes Are Taking Too Long To Dry

If your vent is blocked, your clothes can take up to two or three times as long to dry. You may find that the clothes you put in for a regular drying time are still a little damp when the cycle is over. This is happening because the blocked vent isn't allowing the moisture to be released to the outside.

  1. Hot Dryer and Clothes

A blocked vent can also cause excess heat. If your laundry feels unusually hot when you take it out, and the outside of the dryer feels very hot when you touch it, this could be the problem.

  1. Burning Smell

If you smell something burning inside the dryer, that's a sure sign of trouble. The drum casing, exhaust tube, and trap can get clogged, which makes it easy for a lint fire to start. If you're smelling smoke, turn off the dryer immediately and call a professional right away to inspect it.

  1. No Regular Inspections

Your dryer vent should be inspected at least once a year by a vent cleaning specialist. A do-it-yourself job is certainly an option, but hiring a professional can ensure that the job is done thoroughly. These technicians are well acquainted with all the various brands of dryers and have the proper equipment to efficiently clean out the vent.

A lint fire can be a dangerous situation and cause a great deal of damage. But you can easily prevent a fire from happening by looking out for the signs outlined above.

Moisture in your basement could support mold growth

4/1/2021 (Permalink)

Mold in basement Call SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown at 215.368.4110!

Freezing and thawing of masonry at the foundation of your home can put considerable strain and stress on this construction. Over many winters, the strain and flex of these materials can degrade mortar joints and allow external water to penetrate into the lower levels of your home. While you likely still have a considerable amount of time before you are at risk of situations like flooding, the added moisture and dampness could provide another kind of disaster to organic materials like wood and drywall in your basement: mold growth.

Mold damage in your home is something that any homeowner should address as soon as they can. With the possibility of mold causing health effects to you or your family who gets exposed, time is of the essence to get the job done correctly. Our SERVPRO remediation technicians can help you to overcome the mold growth and colonies that are present in this area of your house and to aid in preventing the moisture from persisting as a problem.

The initial inspection can often reveal the source of the moisture, namely, where water can penetrate the blockwork and enter the house. Our SERVPRO professionals can often apply hydraulic cement over these areas to seal them up and prevent further dampness at these places.

One of the seemingly persistent effects of mold colonization in any area of your house is the musty odor that comes along with it. While this might be helpful in identifying the initial problem, deodorization can eliminate this persistent scent. Often the equipment needed for this process is a thermal fogging machine, which releases a dense chemical that neutralizes musty odor molecules on contact and leaves no scent behind.

While deodorization might only be a small piece of the remediation process, it is one of the critical services to help homeowners move on from mold growth in their homes. When you find mold in your residence, give the SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown remediation technicians a call at 215.368.4110.