Recent Why SERVPRO Posts

What is Pack-out and Content Restoration?

5/5/2022 (Permalink)

worker inventorying content Call the experts in fire damage restoration at 215.368.4110.

When you have fire damage at your home or business, our team can properly catalog your belongings and perform what is called a “pack-out”.  Our technicians treat the items from your home or business with respect and empathy while ensuring your belongings are handled with care.

When you have fire damage at your home or business, our team can properly catalog your belongings and perform what is called “pack-out”.  Our technicians treat the items from your home or business with respect and empathy while ensuring your belongings are handled with care.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Birmingham can conduct an organized, efficient plan of action.  Move-out will provide several benefits, including:

  • Quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

Content Restoration

If your belongings are affected by fire damage, we can restore them with content restoration.  SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown has the expertise and a "restore" versus "replace" mentality that can help you save money while preserving precious keepsakes that cannot be replaced.  Our team of professionals will pretest your belongings to determine what items we can restore to preloss condition.  We use several methods of cleaning your contents including:

  • Dry Cleaning -used for cleaning light residues or to pre-clean prior to we cleaning.
  • Wet Cleaning -An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can not withstand wet cleaning.
  • Foam Cleaning -used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning -Involves agitation of the surface being cleaned.
  • Immersion Cleaning -Contents are dipped into a bath of the cleaning product.

Trauma and Crime Scene Cleanup

4/5/2022 (Permalink)

Biohazard sign Trust SERVPRO with your Biohazard clean up! Call us at 215.368.4110.

SERVPRO of Lansdale, Warminster, Blue Bell and Abington is fully licensed, bonded, and insured to provide biohazard cleanup services. We understand the precise disposal of biohazard waste and are discreet and professional  after any trauma or crime scene event. Known nationwide for our professionalism and courtesy. We work with all city agencies and your insurance to provide a smooth hands off process for our clients.

What is Biohazard Cleanup?

Blood and other bodily waste can contain diseases known as bloodborne pathogens. Cleaning of a crime scene or trauma is done by professionals and is covered by most insurance companies. It is important to have a professional licensed mitigator on site to ensure proper cleaning and disposal of affected materials. Trust SERVPRO of Lansdale, Warminster, Blue Bell and Abington to get your property cleaned and decontaminated.

Our Team Is "Highly Trained"

4/4/2022 (Permalink)

Picture of our production manager and team Call us at 215.368.4110! We would love to help!

Throughout our page you will often see us refer to our team as “highly qualified” or “highly trained”. That is because we take every effort to ensure our staff is thoroughly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

IICRC Training: The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training: The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration

Initial Franchise Training: A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings: All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes: SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

4 Essential Steps That SERVPRO Takes During the Fire Restoration Process

11/16/2021 (Permalink)

soot webs Contact SERVPRO if you are dealing with smoke and soot damage after a fire.

If a fire occurs in your building, it's vital that you take action quickly. One of the most important steps to take in beginning the restoration process, which SERVPRO is experienced at helping with. If you'd like to know more, here are four essential steps that SERVPRO takes during the fire restoration process.

1. Inspecting for Damage
One of the most important parts of restoration is inspecting the damage. By doing so, experts can determine the best course of action. Not only is this beneficial to the restoration process, but it may save you money if the damage is determined to be minimal. Here's what the fire restoration experts at SERVPRO generally look for:

  • Smoke damage
  • Soot damage
  • Size of the fire

2. Stabilizing Vulnerable Areas
When a building has experienced a fire, it's likely that it will have some damaged structural parts. These are things like roofs, windows, and walls. In order to prevent further damage to your building (which would delay the fire rebuild), SERVPRO workers can stabilize these areas. Windows and walls can be boarded up, while a tarp may be laid over a roof.

3. Cleaning Damaged Items
Unfortunately, many of your items may be damaged during a fire. An essential part of fire restoration is getting your building back to its previous state, so SERVPRO has various cleaning techniques for restorable items.

4. Getting Rid of Smoke and Soot
After a fire, smoke, and soot may become entrenched in surfaces like ceilings and walls. This could cause a whole new series of problems, from discoloration to metal corrosion. Since SERVPRO has particular techniques and equipment available, this problem may be dealt with efficiently.
Experiencing a fire can be overwhelming. However, it's important not to give up or sink into despair. SERVPRO can help you get your building as close to normalcy as possible, even if rebuilding services are needed.

5 Steps of the Mold Mitigation Process

11/10/2021 (Permalink)

crew in ppe and containment zipper wall Call us at 215.368.4110 for your mold mitigation needs!

It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.

1. Protection

Before they begin the mold cleanup process, technicians don protective gear to cover their eyes, nose, mouth and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.

2. Containment

To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict air flow from the damaged section and seal it off with thick plastic sheets.

3. Demolition

If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.

4. Sanitation

The remaining structures must be sanitized before it's safe for family member and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.

5. Dehydration

This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.

A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have and decrease the chances of mold growth returning.

Why SERVPRO When Disaster Happens

10/5/2021 (Permalink)

here to help photo with equipment and team members Call us at 215-368-4110!

When a large storm hits, your clients may be in need of a local disaster recovery team in your area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need.

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

Reminder: Hygiene Reminders During The Pandemic

5/14/2021 (Permalink)

Hand washing Hygiene Hints During The Pandemic

Across the nation and the world as a whole, the COVID-19 Virus is still the top headline.  We are at a point where our efforts need to be amped up because the stubborn virus hasn’t just disappeared.

During this time, it is extremely important to continue to be extra vigilant with personal hygiene and safety precautions.  Here is some reminding, with helpful tips to follow:

  • Frequently wash your hands with soap and water for at least 20 seconds.  When soap and running water are unavailable, use an alcohol-based sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Stay home when you have a fever or present a risk of spreading illness to others.
  • Maintain a proper social distance between people (6 feet).
  • Shaking hands and other forms of social greeting that creates contact with other people is discouraged during this period.

As always, SERVPRO of Lansdale, Warminster, Blue Bell, and Abington Jenkintown is here to help.  We can help minimize the transmission of emerging viral pathogens, including COVID-19.  Our team has been proactively cleaning businesses and homes since the virus reached us last year.  For more information, please call us at 215.368.4110.

3 Reasons a Property Owner Can Be Sued Over Mold Damage

4/20/2021 (Permalink)

Lawsuit A lawsuit can also stem from knowledge of existing damage

Every property owner is aware that too many insurance claims, like mold insurance claims, can lead to higher premiums, but many do not consider the risks of potential lawsuits. As an owner and a landlord, you have a responsibility to maintain a habitable and functional environment for tenants. If you fail in this responsibility, you may find yourself amid litigation. There are three main reasons tenants may sue a landlord.

1. Avoidance of notification
Before most tenants invest in attorneys to file a mold claim, they will probably try settling matters with their landlord outside of court. Ensure that you take notifications of mold damage seriously and that you respond quickly to tenant complaints. Avoiding a complaint of mold damage is grounds for a lawsuit and may result in fines beyond the restitution to tenants.

2. Knowledge of existing damage
A lawsuit can also stem from knowledge of existing damage. For example, if you know of a plumbing issue and fail to repair it, resulting in mold growth, tenants can file mold insurance claims seeking restitution for any subsequent damages.

3. Use of inadequate materials
Keep in mind that the repair of the property should restore the facility to predisaster conditions. The use of less expensive or inadequate materials can result in litigation. For proper cleanup, contact a mold remediation company in Bucks County Area, with a license and appropriate certifications. Professional remediation specialists understand not only the removal process but the legal and insurance liabilities, ensuring you receive the most protection against possible lawsuits.
While every property owner is right to acknowledge the potential damage of mold insurance claims and lawsuits, the best prevention is through action. Do not hesitate to perform inspections and correct issues when tenants notify you. Also, perform regular checks of the property so that you may catch issues before clients. When a problem is located, hire the appropriate professionals to manage and remediate the issue.

The 4 P’s of Why SERVPRO!

4/5/2021 (Permalink)

here to help photo with equipment and team members Call us at 215.368.4110! We are "always here to help!"

You may have seen the lime green SERVPRO vehicles driving around town or perhaps seen our commercials – the powerful brand image of lime green against orange in the logo is unforgettable.  Most people know that SERVPRO is synonymous with fire, water, mold, biohazard clean up and restoration.  The question still looms, why should you trust SERVPRO above all others with your home when a catastrophe strikes?    The answer to that question is the 4 P’s, or Pillars of SERVPRO: Personnel, Process, Products, and Price.

  • Personnel: Great organizations are made up of great people. The greatness of SERVPRO is the people behind the brand.  Caring, committed, professionals that take pride in their work are the foundation of the SERVPRO franchise system.  SERVPRO professionals understand the importance of their work as they assist you in a difficult and stressful time in your life.
  • Process: SERVPRO, as a franchise system, has built numerous processes to assure excellence in all areas of operations.  With detailed training and structure and the newest technology, SERVPRO has the right processes to work on the smallest to largest jobs and provide exemplary service. 
  • Products: SERVPRO has an in-house product development team that provides superior products that are designed to truly wow and awe.  These products in the hands of a well-trained SERVPRO professional can take water or fire damaged items and in many cases makes them like they were never even damaged. 
  • Price: SERVPRO can assure fair pricing because the pricing used in insurance claims is set by the insurance company.  Your insurance company has set the price that SERVPRO will use as they estimate your claim.  This assures you that you will not be overbilled. 

We Can Clean Your Home or Business

10/1/2020 (Permalink)

coronavirus SERVPRO of Lansdale, Warminster, Blue Bell and Abington Jenkintown are trained professionals for cleaning for the Coronavirus

The COVID-19 (Coronavirus) pandemic has reminded all of us how important it is to properly clean the surfaces and objects we handle.

According to the Centers for Disease Control and Prevention (CDC), cleaning and disinfecting are separate processes. Cleaning removes dirt, oils and most surface germs. Disinfection kills (or deactivates) remaining germs.

SERVPRO® of Benton County and Linn County is qualified to clean and properly apply disinfectants according to the CDC’s protocols.

We have numerous years of experience in cleaning and disinfecting contaminants, including infectious bio hazards. We have specific training and the appropriate equipment to go beyond standard cleaning services.  More recently, our professionals received additional training certifications regarding COVID-19 decontamination.

Many SERVPRO cleaning products include products the CDC recommends for other coronaviruses (such as SARS).  The EPA has just added three more of our branded disinfectants to their approved product list!  Although there has not yet been product testing against COVID-19, we can assure our community in and around Boulder that we follow all of the CDC-recommended guidelines.

We clean and disinfect high-touch surfaces such as:

  • Counters and tabletops
  • Doorknobs
  • Light switches
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers)
  • Tablets, keyboards & other office (home or business) equipment

We also clean soft surfaces such as:

  • Carpets & rugs
  • Upholstered furniture
  • Exercise mats

The CDC recommends cleaning and disinfecting the following areas:

  • Kitchen & dining areas
  • Bathrooms
  • Schools, classrooms, conference rooms
  • Retail spaces, including
    • Sales counters
    • Racks, shelves
    • Hand-rails & elevator cars
    • Flooring, regardless of material
    • Water fountains
    • Carpets, rugs
    • Fitness equipment
    • Playground equipment

Call SERVPRO for a Proactive Cleaning Today!

We care and are Ready To Respond!  SERVPRO of Lansdale, Warminster, Blue Bell and Abington Jenkintown 215.368.4110

On Call 24/7 to Help You!

9/25/2020 (Permalink)

our fleet We are faster to any size disaster! Call us today at 215-368.4110!

If you follow us on social media, you may notice that we always make it known that we are available to help 24 hours a day, 7 days a week. How is this possible?

Here at SERVPRO® of Lansdale, Warminster, Blue Bell and Abington Jenkintown, we know that disasters rarely give notice that they’re about to happen. If you and your family have been gone on vacation and you return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house and you need a board up until repairs can be made...we’ve got your back. Even as a small, family owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

Call us anytime, 24/7. We are here to help

Hoarding Clean Up and Restoration

9/25/2020 (Permalink)

Hoarded Kitchen Post fire We are experienced in dealing with hoard clean ups. You can trust us to help! Call us today at 215.368.4110!

Individuals with hoarding disorder have received more awareness through shows like Hoarders and public access to videos on YouTube that give a glimpse into their lives. According to the American Psychiatric Association, people with hoarding disorder excessively save things that others would view as trash or worthless. They struggle with getting rid of possessions which allows for clutter to develop, disrupting their ability to use their home or work space. Hoarding disorder can cause problems in other important areas of functioning such as personal relationships and work.

Because of the special circumstances involved in hoard cleanup, it is essential for us to maintain the well-being of our clients and of our technicians onsite. Communication is key in this process with the homeowner, insurance and all involved parties to ensure that cleanup is performed correctly, safely and with high regard and respect for the owner’s belongings.

If you or someone you know are seeking help with hoarding cleanup and restoration, give SERVPRO® of Lansdale, Warminster, Blue Bell, and Abington Jenkintown a call.

For more information about hoarding disorder see the American Psychiatric Association website.

Why SERVPRO

5/4/2020 (Permalink)

Crew photo Just some of our amazing team!

SERVPRO of Lansdale, Warminster, Blue Bell and Abington Jenkintown professionals undergo extensive training and certification to ensure the team exceeds the industry standards. Whether it’s a small leak or a major disaster, our team is ready to handle the issue. The SERVPRO team genuinely cares about each and every customer and work to get them to preloss conditions in most cases. Every member is proud and passionate about the work they do for every customer. 

SERVPRO has a 24-Hour Emergency Service that provides help for those who need it.

SERVPRO provides detailed estimates that clearly list all services to be performed which helps to eliminate unforeseen surprises. Once the estimates have been approved, trained professionals will arrive in fully stocked vehicles to not only mitigate the problem but also to protect the structure and contents.

S – Service that exceeds the competition

E- Excellent communication throughout the process

R- Restoring property back into its pre loss state.

V- Vow our pledge to meet customers’ needs

P- Professionalism displayed with all team members.

R-Respected and Recognized as the industries leader

O- Outstanding Customer Service

We are Cleaning Experts

4/16/2020 (Permalink)

covid here to help Call today for your precautionary or confirmed case cleaning at 215-368-4110!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Why SERVPRO

4/8/2020 (Permalink)

Production Manager and Crew Members Call us at 215.368.4110, we are happy to help!

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Let me tell you somethings about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. Our SERVPRO started over 25 years ago. Our owner started a SERVPRO franchise, with no other employees, one vehicle and just a couple pieces of equipment. Since then, we now operate with about 20 employees, multiple types of vehicles, a wide range of equipment for all types of work in our field. We have been successful, which has allowed us to grow.

3. All of our technicians are trained and specialists in the work that they do. 

4. We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.

5. We work quickly to ensure that your home is back to normal ASAP.

6. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.

How to Handle Mold in Your Carpet

4/1/2020 (Permalink)

Carpet with chair in front of window How to Handle Mold in your Carpet

When the weather is humid, keeping your carpet dry and free from mold can be a challenge. Dampness, together with dust and dirt, are tracked in by day-to-day foot traffic, and that creates conditions deep in your carpet that are perfect for the establishment of a mold colony. 

Here are some tips to help you handle mold in your carpet:

  • Sweep the affected area with a broom to loosen the mold growth.
  • Vacuum the area to remove as much mold as possible, and empty the vacuum bag into the garbage immediately.
  • Using a mixture of dishwashing soap and water, scrub the affected area with the solution.
  • Let it dry in the sun if you are able to bring your carpeting out of doors, as this is one of the best ways to disinfect material. If you cannot take it outside, pat it dry using dry towels or rags. 

Here is another method that can cleanse your carpet of mold:

  • Scrub the affected areas with a rag soaked in dishwashing detergent and water, or do a base clean with a steam cleaner.
  • Using household bleach with a gallon of water, soak the mold patch for 10 to 15 minutes.
  • Using a steam cleaner, suck up the liquid, and then pat the carpet dry or remove outside into the sunshine. 


If the mold growth is too much for you to handle on your own, or you would like the assistance of professionals, SERVPRO of Lansdale, Warminster, and Blue Bell has all the equipment and experience needed to help with any of your mold remediation needs. Our team is experienced and equipped to help with mold remediation, as well as both water damage and fire damage clean up projects of all sizes.

Available 24/7

10/3/2019 (Permalink)

Flooded Basement Flooded Basement

SERVPRO of Lansdale, Warminster, and Blue Bell is available 24 hours a day, 365 days a year.  We will work hard to restore your residential or commercial property and its contents to preloss condition helping you become a hero in a disaster situation. 

SERVPRO has a great network of franchises that can be called on in big weather events and we are proud to be a part of that.

Being available whenever you need us means...

- A quick response may help avoid revenue loss for property owners and minimize inconvenience to tenants.

- Restoration services can help you resume normal business functions quickly while avoiding costly construction downtime and lost revenue.

- Professional equipment and industry-approved techniques can save you time and money.

Let SERVPRO of Lansdale, Warminster and Blue Bell help your business get back on its feet quickly!

Ice Dam and Snow Removal Services

10/1/2019 (Permalink)

Ice Dam Removal Ice Dam Removal

What is an ice dam?

An ice dam is the ridge of ice that forms at the edge of a roof which prevents melting snow from draining as it should. The water that backs up behind the ice dam can leak into the home and cause damage to walls, floors, ceilings, insulation, and other areas. Most ice dams occur on the lowest edge of your roof. 

There are 6 warning signs for ice dams:

1.     Your home has had ice dams in the past.

2.     You see roof ice– icicles forming on the edge of the roof, or off the front edge of the gutter.

3.     Ice is coming through the soffit.

4.     Ice is forming behind the gutters (if gutters are present).

5.     You see ice or water on the exterior wall.

6.     You see water coming through the frame of a door or window.

Professional Ice Dam Removal

SERVPRO of Lansdale, Warminster, and Blue Bell offers safe, professional snow and ice dam removal services for your home or business. Our experienced team will be onsite within a matter of hours, saving you time, effort and costly repairs later. Don't wait until it's too late. Call us today and have the job done safely and done right. 215-368-4110.

Why SERVPRO? Because We Care!

10/1/2019 (Permalink)

Side of work van SERVPRO, because we care!

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about.

Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

How SERVPRO can partner with your Business

5/7/2019 (Permalink)

Owning a business in the hospitality industry involves a unique set of challenges. Especially if your business is successful! You will enjoy lots of customers as a successful business owner, and that’s great! With lots of traffic, your business will experience wear and tear above and beyond the norm, however, so you need to be prepared for these types of events and take a proactive viewpoint to stay ahead of the game.
Having a company such as SERVPRO of Lansdale, Warminster, and Blue Bell on your team will be a great benefit to you here. SERVPRO professionals are experienced in cleanups after fire damage or water damages, whether large or small, as well as being experts in the area of mold remediation. As a national franchise, we enjoy great business relationships with insurance professionals, so anything that will involve claims will be a breeze when you work with us.
Does your business involve food preparation? Heavy duty cleaning projects for industrial kitchens are all part of a day’s work for the team at SERVPRO. Going over your kitchen areas thoroughly to get hard to reach places sparkling clean will be something you can enlist us to complete. Stripping all tips of floors and deep cleaning, sanitizing, and restoring them is also something that we here at SERVPRO excel in.
Perhaps your business is as a hotelier. Floors are a concern here, too, but from a different perspective. You will want all your spaces to look as though no one has even been there! Fresh and pristine hallways and lobby areas are great first impressions for your patrons, and a company like SERVPRO that has years of experience in cleanups of all kinds will be the perfect answer to this type of challenge.
In the event that your hospitality-based business suffers damage from storms, accidents, or machinery malfunctions, or any other unforeseen issues that can come out of nowhere, enlist the help of SERVPRO to get things back to normal as soon as possible.


The team at SERVPRO of Lansdale, Warminster, and Blue Bell is proud to serve our clients. Call us today for help with all your clean up projects! 215.368.4110

Services You Might Not Know We Offer

4/24/2019 (Permalink)

In addition to clean up after fire damages or water damages, the SERVPRO team is also experienced in mold remediation and removal, but you probably already know that. We are well-known for our expertise in these areas and are proud of our service levels to our clientele. It’s an honor to serve you!  Today we would like to share a few of the other commercial services we offer that you might not know about so that you can always keep SERVPRO of Lansdale, Warminster, and Blue Bell in mind when the need arises:


BIOHAZARDS. Exposure to biological and chemical contaminants can pose serious health consequences. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. Our team is trained to safely remove biohazards and dispose of them properly in accordance with all health regulations. We are equipped with the necessary safety apparatus and cleaning products, and so can help transform these unhealthy environments back into clean, safe homes and offices.


TRAUMA AND CRIME SCENE. After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Oftentimes, these events can be traumatic, and dealing with the cleanup can be difficult. Many times, crime and accident scenes have blood and other contaminants that pose a serious health risk. SERVPRO will respond immediately with the specialized training, protective equipment, and experience necessary to safely clean trauma and crime scenes. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.


Crime Scene Residues
• From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.
Bloodborne Pathogens
• We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.


These are just a few of the additional services you might not know about that SERVPRO of Lansdale, Warminster, and Blue Bell offers.  Please call us at 215.368.4110 to schedule an inspection.

Partnering With SERVPRO

4/15/2019 (Permalink)

Claims Service May Speed Up Settlements
An insurance agent or adjuster will need to access claim information to process and settle a claim. Necessary documentation ranges from an individual estimate and report of damage to data on similar claims and job costs. Learn more about three ways in which an electronic claims service may speed up an insurance claim settlement.

1. View Estimates As Soon As Possible

After SERVPRO of Lansdale, Warminster, and Blue Bell responds to a call with an on-site inspection and provides a verbal briefing, damage mitigation and restoration professionals will calculate an estimate. A one-stop shop such as SERVPRO can account for the costs of the complete job. Companies that only provide mitigation or restoration services will issue separate estimates, which may slow down claim settlement. SERVPRO will upload a comprehensive estimate to an internal system, and the documentation will be made available to insurance representatives on the Claims Information Center.

2. Access Claim Information and Updates at Any Time

Once an individual estimate is posted on an electronic claims service, insurance agents and adjusters can gain access to this information at any time. The availability of documentation necessary to process an insurance claim may reduce delays due to communication. Insurers can keep track of updates through the same service.

3. Search Comparison Data

An electronic claims service can also function as a research resource. Collected data about types of claims, causes of loss, job file costs and information enables an insurer to compare the performance of a franchise to other locations across the region or nationwide to make sure an estimate is reasonable.

An electronic claims service can help an insurance agent and adjuster process and settle insurance claims for damage at your property. Insurance companies and clients work with SERVPRO of Lansdale, Warminster, and Blue Bell, a company that maintains this type of service, to ensure that insurance representatives always have access to important information.

The SERVPRO Team

4/8/2019 (Permalink)

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:
• Guaranteeing company profitability by keeping costs low and minimizing waste

• Creating customer satisfaction with fast response and quality restoration

• Providing vendors with restoration specifications and answers to questions

• Facilitating the entire process with open communications and status updates


When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors
It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish.They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house.The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO of Lansdale, Warminster, and Blue Bell remediation team is always ready to help. Please call us at 215.368.4110.